TOWENS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
TOWENS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.
The law sets out a number of different reasons for which a company may collect and process your personal data. We may rely upon the following legal basis:
Consent – we may ask for your consent (via a tick box/signature) to collect your personal data
Contract – under certain circumstances we may process your personal data to take steps towards/complete a contract with yourselves.
Legal Compliance – if the law requires us to we may need to collect and process your data
Legitimate interests – we may process your personal data without consent if we need to do this for a legitimate reason
We may collect your data in the following situations:
We sometimes need to collect your data in order to fulfil a contract/enquiry with you, to keep you updated if you have requested this, to share offers that you might be interested in or to improve the way that we interact with our customers.
Here is how we will use your personal data and why:
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes (all data is anonymised) and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Declining cookies may limit the way that you are able to interact with our website.
When someone visits www.towens.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use a secure server which is fully GDPR compliant.
Whenever we collect or process your personal data, we’ll only keep it for as long as necessary for the purpose for which it was collected. At the end of the retention period your data will be deleted or anonymised so that it can be used in a non-identifiable way for statistical analysis.
We will not sell, distribute or lease your personal information to third parties unless we have your consent or are required by law to do so.
We may share your personal data
We may use your personal information to send you promotional information about third parties which we think you may find interesting but only if you tell us that you wish this to happen.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Graham Carrington at email@example.com, this will be free in most cases.
You may choose to restrict the collection or use of your personal information in the following ways:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Email us at: firstname.lastname@example.org
Phone us on: 01934 613598
Or write to us at: Plot 2, Warne Road, Weston Super Mare, BS23 3UU